You should ensure that you consciously ‘update’ your thinking when you receive new information about your contact and as you get to know them better.īasic Verbal Communication Skills: Effective Speaking and ListeningĮffective speaking involves three main areas: the words you choose, how you say them, and how you reinforce them with other non-verbal communication.Īll these affect the transmission of your message, and how it is received and understood by your audience. Of course your first impression may be revised later. You might also realise that you will need to listen more carefully to ensure that you understand what they are saying to you. If you hear a foreign accent, for example, you might decide that you need to use simpler language. This first impression guides your future communications, at least to some extent.įor example, when you meet someone and hear them speak, you form a judgement about their background, and likely level of ability and understanding. When you first meet someone, you form an instant impression of them, based on how they look, sound and behave, as well as anything you may have heard about them from other people. First impressions have a significant impact on the success of further and future communication. In many interpersonal encounters, the first few minutes are extremely important.
It is important to remember that effective verbal communication cannot be fully isolated from non-verbal communication: your body language, tone of voice, and facial expressions, for example.Ĭlarity of speech, remaining calm and focused, being polite and following some basic rules of etiquette will all aid the process of verbal communication.
This page provides a summary of these skills, and shows where you can find out more. They range from the obvious (being able to speak clearly, or listening, for example), to the more subtle (such as reflecting and clarifying). There are a large number of different verbal communication skills. This page discusses both parts of the process. Verbal communication therefore requires both a speaker (or writer) to transmit the message, and a listener (or reader) to make sense of the message. This means that both the sending and the receiving of the message are equally important. Personal and Romantic Relationship SkillsĬommunication is about passing information from one person to another.Conflict Resolution and Mediation Skills.Conversation Tips for Getting What You Want.Non-Verbal Communication: Face and Voice.Tips for Effective Interpersonal Communication.The SkillsYouNeed Guide to Interpersonal Skills
0 kommentar(er)
